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Frequently Asked Questions

Quick answers to common questions

What is Designator?

Designator is an AI-powered platform that generates professional fashion model images wearing your products, perfect for brands and designers.

How do credits work?

Credits are used for generating images and accessing features. Purchase credit packages based on your needs, with bonus credits on larger packs.

What payment methods do you accept?

We accept all major payment methods including credit/debit cards, UPI, net banking, and wallets through our secure payment partner Cashfree.

Do you offer refunds?

No, all credit purchases are final and non-refundable. However, if you experience technical issues (payment failures, API errors, system bugs), we will restore credits to your account. Please review our Refunds & Cancellations policy for complete details.